How it works

From a mention on a forum you don't read to a reply with your name on it.

Sublert runs three short steps — Watch, Understand, Reply with care — and the loop keeps going while your team sleeps. No infrastructure to size, no queued batch jobs, no rules to author. The page below is the whole product, in order.

7-day free trial · no credit card · full channel set day one
Human-in-the-loop on every reply

The loop

Watch, Understand, Reply with care.

Three steps, in the order they happen. Each one owns a small surface so the product stays legible — no nested dashboards, no three-deep menus to find the loop.

Loop runs continuously — humans post, Sublert drafts
  1. Step 01

    Watch

    A continuous radar scans Reddit, Discord, YouTube comments, niche forums and review sites for fresh mentions of your brand, the products you ship, and the keywords your buyers actually use. Every channel runs at its own cadence — primary radars pull every minute; forum and review scans scale with how often new threads actually appear there.

  2. Step 02

    Understand

    Each mention lands in a shared inbox already tagged with sentiment and a buyer-intent score — complaint, neutral chatter, comparison shopper, ready-to-buy. You see the original thread, the source, and the classifier’s confidence side by side, so triage takes seconds and your team can sort by intent instead of scrolling a firehose.

  3. Step 03

    Reply with care

    A tone-aware AI draft waits inside the Reply Composer for a human to read, edit, approve, or reject. Nothing goes out without a sign-off — the draft knows the channel’s voice, the brand voice, and the original thread context, so the post reads like your team wrote it, not like a bot dropped in.

The loop never ends. A reply closes one thread, surfaces the next, and feeds back into the classifier so the next draft is sharper. Reject a draft and Sublert learns from the rejection — the human stays in charge and the loop stays in shape.

See it on your own dark social

Start the trial. Watch the next mention become a reply with your name on it.

7-day free trial · no credit card · full channel set · full intent ladder on day one.